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Academic Advisor (6268)

Date: Mar 10, 2023

Location: Washington, DC, US, 20016

Company: American University

Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail. 


Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work. 


Learn more about American University by clicking here.  

About the Department/Unit

SIS Graduate Advising is a team of professional academic advisors who support graduate student success by providing clarity on degree requirements, academic regulations, and professional standards, participating in programmatic and curricular development, and challenging students to think critically about their academic and professional goals. We strive to create an inclusive, open, and collaborative environment for our students and campus partners.


The SIS Graduate Academic Advising Office helps graduate students make the most of their SIS experience by providing information, answering questions, and making referrals to School and University partners dedicated to student academic and professional success.

The incumbent in this position provides approximately 200 graduate students across 2-4 graduate degree programs with professional guidance in curricular, co-curricular, and academic development.  The incumbent also supports students’ progress toward their academic and professional goals.  The incumbent maintains student academic records, confirms completion of degree requirements, liaises with academic programs, and collaborates with other campus offices to resolve issues related to students’ programs, and refers students to campus support resources.

The incumbent in this position reports directly to the Director of Graduate Advising and collaborates with the SIS faculty, SIS Office of Enrollment Management, SIS Office of International Programs, the Office of the University Registrar, and other offices and departments that interact with students regarding academic affairs and academic regulations. 

Essential Functions

  1. Advising. Advise students enrolled in assigned graduate programs on academic matters during individual and group meetings, as well as by email and other technological tools (e.g., Blackboard, Skype, etc.). Encourage students to identify their goals and utilize career development resources to explore relevant co-curricular and professional opportunities.  Identify areas of concern or risk signs and provide referrals to campus resources as appropriate.
  2. Academic Records Maintenance. Maintain academic records, including correspondence, meeting notes, registration actions and other records, for students in assigned caseload. Collaborate with other campus offices to resolve administrative issues related to academic records. Audit records to monitor degree progress and determine graduation eligibility.  
  3. Liaise with Graduate Program/s. Serve as primary liaison to Program Director/s, Program Coordinator/s, and faculty of assigned graduate program/s. Attend program meetings, identify program-specific needs or issues to Academic Program Coordinator, Administrative Director, Assistant   and Associate Deans, and other relevant parties, and collaborate on solutions or resolutions as appropriate.
  4. Additional Projects. Conduct additional projects as assigned by the Director of Graduate Advising, which include but are not limited to special school-wide events, including, but not limited to, graduate admissions open houses and graduate orientation.      

Position Type/Expected Hours of Work

  • Full Time
  • Coordinator/Analyst B
  • Exempt
  • This is a Union-Eligible position.

Salary Range

  • $55,000-57,000, Commensurate with experience.

Required Education and Experience

  • Bachelor's degree
  • 3-5 years of relevant experience
  • Strong student support focus required. 
  • Must have strong interpersonal, collaborative, organizational and external representation skills.
  • Attention to detail is required along with initiative, flexibility, and ability to excel in a fast-paced, multicultural environment

Preferred Education and Experience

  • Master's degree
  • 4-6 years of relevant experience
  • Minimum of 3 years of higher education or related experience preferred.
  • Demonstrated interest in international topics preferred.



AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.


Union Eligibility

This position is part of a collective bargaining unit represented by SEIU Local 500. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500.


Other Details


Current American University Employees

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Contact Us

For more information or assistance with the American University careers site, email


American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.


Nearest Major Market: Washington DC