Administrative Assistant (1628)

Date: Nov 6, 2023

Location: Washington, DC, US, 20016

Company: American University

Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail. 


Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work. 


Learn more about American University by clicking here.  


The Administrative Assistant serves as the first point of contact for the Department of Literature Main Office. Working collaboratively with the Department Chairs, Department Program Directors, and Senior Administrative Assistant, this role provides vital support and supervision for daily department functions, as well as department events and projects.

Essential Functions

  1. Office Administration: Supports the Department of Literature' s main office by responding to general inquiries from students, staff, faculty, and others in a timely manner. In consultation with the Senior Administrative Assistant, places supply orders and ensures adequate inventory. Provides direction to work study students to ensure work is accomplished, including orders for desk copies.
  2. Curriculum Support: Oversees course scheduling for both Literature classes and the Writing Studies Program. Tasks include, but are not limited to: planning semester course schedule in conjunction with Department Chair(s) and faculty members; editing and updating course information via electronic change forms as necessary; monitoring enrollments and waitlists in line with university deadlines and protocol; assisting with student registration questions and processing needs. Also assists Department Chair(s) in pre-planning of multiyear academic schedule. Gathers information on student enrollment via databases and Business Intelligence software as needed.
  3. Faculty and Staff Assistance: Provides administrative support for the Department Chair(s), Writing Studies Program Director, Undergraduate and Graduate Program Directors, faculty, and Senior Administrative Assistant as needed.
  4. Communication: Creates and distributes department publications, communications, and marketing materials. Updates department website and online materials. Oversees department's social media accounts.
  5. Event Scheduling: Schedules all department events and meetings, including reserving rooms and/or venues, and preparing necessary materials.
  6. Other duties and requests as assigned by Senior Administrative Assistant and Department Chair(s).

Position Type/Expected Hours of Work

  • Full Time, 35 hours/week.
  • Associate A.
  • Non-Exempt.

Salary Range

  • $40,000-$42,000/year, commensurate with experience.

Required Education and Experience

  • High School Diploma or equivalent education, training and experience.
  • KSA Statement.
  • Knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

Preferred Education and Experience

  • Bachelor's degree or equivalent education, training and experience.
  • 1-3 years of administrative experience.
  • Prior university support experience in an academic setting.
  • Experience with Adobe Creative Suite a plus.



AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.


Union Eligibility

This position is part of a collective bargaining unit represented by SEIU Local 500. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500.


Other Details

  • Hiring offers for this position are contingent on successful completion of a background check.
  • Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
  • Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Current American University Employees

If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 


Contact Us

For more information or assistance with the American University careers site, email


American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.


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