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Academic Counselor (7117)

Date: Sep 7, 2021

Location: Washington D.C, DC, US, 20036

Company: American University


This position serves as the academic advisor for graduate students in the Master of Public Policy in the Department of Public Administration and Policy (DPAP). The individual provides quality academic support services to students as well as advises and counsels new, continuing, and non-degree students regarding their academic, professional, and career goals. The incumbent provides guidance on academic progress and other issues that affect academic performance, monitoring student progress. The incumbent co-ordinates closely with and supports the MPP Program director and Department chair on matters of the MPP. program including policy, recruitment, admissions, course scheduling, student issues, etc. Incumbent reviews all admissions applications. The incumbent participates in campus activities related to the recruitment, conversion, and retention of graduate students. The incumbent represents SPA advisors on university wide committees and working groups as assigned by the Senior Associate Dean for Academic Affairs. The Master of Public Policy program enrolls over 120 graduate students each year.

Essential Functions

  1. Academic Advising and Academic Review. Advises graduate students about meeting degree requirements; assists students with selection and registration of courses; addresses issues that affect academic performance; makes appropriate referrals to other university student services offices; communicates with faculty regarding students in academic distress or facing other issues; works with other university departments that support a diverse student body. Provides recommendations and solutions to streamline advising processes to improve students’ academic performance and to help increase student success and graduation. Monitors and evaluates each student’s academic progress throughout the year; assists students with the resolution of problems that arise after periodic degree audits, changes of major, graduation and other issues that come up in graduate academic affairs; conducts degree clearance for graduating students; maintains and updates student files.
  2. Recruitment and Orientation Activities for New Students. Meets with prospective Public Policy Master’s students. Participates in on campus recruitment and conversion events. Attends orientation activities for new students.
  3. Application Review. Reviews applications for MPP students and provides a recommendation to the program director.

Position Type/Expected Hours of Work

  • Exempt
  • 35 hours/week
  • Coordinator/Analyst B

Salary Range

  • Commensurate with experience

Required Education and Experience

  • Bachelor's degree
  • 2-4 years of relevant experience; At least three years of relevant work experience are required.

Preferred Education and Experience

  • Master's degree
  • With study of academic advising, counseling, student development or other relevant academic educational fields

Additional Eligibility Qualifications

  • Strong interpersonal communication and problem solving skills with appreciation for diversity.
  • Excellent attention to detail with demonstrated ability to prioritize and multitask in fast-paced, high pressure environment.
  • Demonstrated ability to develop productive working relationships with multiple constituencies (students, faculty, staff, alumni, parents, and others raising questions regarding programs in the department) in a diverse environment.
  • Demonstrated understanding of a university environment including the organizational, governance, and regulatory structure of major colleges and universities.
  • Demonstrated ability to work independently with minimal supervision.
  • Hiring offers for this position are contingent on successful completion of a background check.
  • To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive.


  • Click here to learn about American University's unique benefit options


Current American University Employees:

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Contact Us:

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American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC