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Housing Facilities Specialist (18091)

Date: Jul 28, 2022

Location: Washington, DC, US, 20016

Company: American University

Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail. 


Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work. 


Learn more about American University by clicking here.  


The role of this position is to help provide a safe, functional, clean, and attractive living and learning environment within residential facilities.  Through in-the-field support this position evaluates in-room amenities and rental products for repair or replacement; delivers and installs furniture including bed lofts; and organizes and inventories storage rooms. Additionally, this position provides general support in the day-to-day operation of residential facilities, including quality control inspections.
This position reports to Senior Facilities Maintenance Coordinator and works in tandem with one additional Residential Facilities Specialist, and is a part of the overall Residential Facilities Team. The Residential Facilities Team is responsible for the daily operation of 13 residential buildings.

Essential Functions

  1. Onsight Facilities Maintenance: Provide courteous, pleasant, and efficient service to the residence halls through assisting with its upkeep and maintenance. This will include minor repairs, preventative maintenance, furniture moving, lounge set-ups, and other duties as assigned.
  2. Building Inspection: Conduct building inspections as a part of a quality assurance program. Inspect for vandalism, damages, and check on status of open work-orders. File appropriate maintenance request and work orders for necessary follow-up.
  3. Inventory Management: Inventory and organize storage rooms. Track placement of furniture and have a comprehensive understanding of inventory on hand. Inventory central work supplies, stock, and equipment
  4. Ad-hoc Facilities Support: Perform other duties as assigned including event set-ups, basic cleaning of equipment, posting of work notices and service outages, packing of office and residential belongings for transport, ensure the Residential Facilities Team meets its objectives.
  5. Vendor Service: Escort and provide building/room access to third party vendors and contractors.
  6. Recordkeeping & Customer Service: Complete paperwork and various administrative tasks as directed by the Housing Team, to ensure accurate record keeping.
  7. Department Meetings and Seminars: Attend various meetings and training to stay up-to-date on Housing operations and to learn new skills procedures, and to increase job performance.

Supervisory Responsibility

  • The Residential Facilities Coordinator will provide support to 4,000+ student residences and 30+ full time staff members. 
  • This position works directly with all members of Housing.
  • This position has minimal decision-making authority only in consultation with director supervisor or designee or based upon strict guidelines.

Position Type/Expected Hours of Work

  • Full Time, 35 hours/week.
  • Specialist A.
  • Non-Exempt.
  • May require non-traditional hours during peak operational periods.

Salary Range

  • $43,177.00/year.

Required Education and Experience

  • High School Diploma or equivalent.
  • 0-1 Years Experience in property management, facilities management, construction/maintenance, furniture delivery/installation, event set-ups.
  • Knowledge of Basic Safety Practices.

Preferred Education and Experience

  • Community College or Trader School.
  • 1-2 Years Experience as a Helper/Assistant Operating and Maintaining a building or property.
  • 1-2 Years Experience providing customer services.

Additional Eligibility Qualifications

  • Communication and organization skills.
  • Computer Knowledge (MS Office/Lotus).
  • This position is expected to understand, enforce, and adhere to all relevant policies and procedures as set forth by Housing and American University. Pay particular attention to policies relating to the safety and security of the residence halls.


AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.


Current American University Employees

If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 


Contact Us

For more information or assistance with the American University careers site, email


American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC