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Library Systems Administrator (15328)

Date: Mar 17, 2019

Location: Washington, DC, US, 20016

Company: American University


The Library Systems Administrator is the technical expert and senior administrator, developer and product manager for the University Library’s Ex Libris cloud-based library unified services platform serving the entire campus community.  This position provides managerial leadership in planning, implementing, and executing integrated library automation systems, applications, and technology services that enable the Library’s efficient operations and effective strategic initiatives.  In addition, this position builds and maintains connections between the library’s cloud-based unified services platform and other service platforms and/or electronic services. This position builds and inspires effective teams within the University Library's organization, serving as a strategic project manager of working groups that include personnel from several Library units and may include campus partners, stakeholders and vendors. The position works closely with the Office of Information Technology (OIT) and external IT partners, particularly within the Washington Research Libraries Consortium (WRLC), which include nine area academic libraries to coordinate, develop, and implement services and systems. 

Position Type/Expected Hours of Work

  • 35-Exempt
  • Project Leader/Advisor A

Salary Range

  • Commensurate with experience

Required Education and Experience

  • An accredited ALA Master’s degree in library and information science or equivalent degree and experience in library systems administration
  • Minimum of four (4) years of professional experience in the management and maintenance of computing systems in an academic library
  • Experience developing and managing library automation systems in a collaborative environment (Alma, Primo required)
  • Proficiency with web scripting languages, APIs, system interoperability, and other tools (e.g., AngularJS, OAI-PMH, SWORD, Python, Perl, PHP, JavaScript, Unix shell scripting)
  • Working knowledge of bibliographic and metadata tools (e.g. MARC records, BIBFRAME, Dublin Core, EAD, OpenURL, link resolvers, knowledge bases
  • Knowledge of web accessibility standards and usability practices
  • Demonstrated knowledge of issues and trends related to information technology
  • Strong analytical skills for complex software and/or hardware issues
  • Ability to recommend and support decisions on process and workflow changes; experience with open source software, applications, web tools and new technology
  • Ability to apply Incident, Problem, and Change Management processes to assigned work projects
  • Ability to troubleshoot and resolve complex system-related technical problems, implement or recommend corrective measures and provide end-user support
  • Ability to perform project management activities such as work breakdown, resource estimating, project planning, tracking/oversight, scheduling tasks, negotiating deliverables, project administration and status reporting
  • Demonstrated high customer service, diplomacy and professionalism
  • Experience managing successful short and long terms projects in a collaborative team environment
  • Experience training others and interacting with stakeholders across the Library and/or externally
  • Excellent interpersonal skills that reflect a commitment to inclusion and the ability to develop strong working relationships with a dynamic and diverse community 
  • Demonstrated excellent skills to effectively communicate technical information in a clear and understandable manner to diverse audiences
  • Demonstrated utilization of iterative improvement cycles to maximize user quality experiences
  • Ability to lead team members, contract support personnel and others assigned on a project basis, which includes planning and setting goals; monitoring progress; and providing coaching, guidance and feedback

Preferred Education and Experience

  • Experience in evaluating product or program management, usability and interface design, assessment, software development, advanced work with Integrated Library System products (ILS, LSP, or other institutional repository platforms), system administration, academic libraries or consortia
  • Advanced knowledge of the methods and practices associated with multiple areas of academic libraries
  • Experience in library consortia
  • Experience working within Alma’s Network Zone architecture

Additional Eligibility Qualifications

  • Hiring offers for this position are contingent on successful completion of a background check


Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 


Contact Us:

For more information or assistance with the American University careers site, email


American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

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