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Online Content Manager (7515)

Date: Jun 7, 2019

Location: Washington, DC, US, DC 20016

Company: American University

Join the dynamic, fast-paced Communications and Outreach office at American University School of Communication. Help us leverage the web and a spectrum of social media platforms to raise our profile and engage with current and prospective students and alumni. 


The Online Content Manager provides writing, editing, design and technical expertise needed to maintain a dynamic SOC website, social media presence and other online collaterals to help SOC build its reputation and achieve its strategic and financial goals. The Manager is responsible for tracking Web and social media metrics and implementing content strategies to improve usage. She/he manages SOC digital assets (photo, video, audio) for web and other marketing purposes. This position supervises Web and creative production personnel (part-time and student workers, freelancers and vendors), providing training in Web development and page design to faculty, staff, student and part time workers, as needed. The Manager is a key member of the School of Communication’s communication and outreach team, reporting to the Assistant Director, Communication & Outreach, and works under general supervision.

Position Type/Expected Hours of Work

  • 35-Exempt
  • Sr. Coordinator/Analyst B

Salary Range

  • 50,596.00-51,000.00 Yearly 

Required Education and Experience

  • Bachelor's degree
  • 2-4 years of relevant experience
  • Understanding of web site development and online marketing necessary
  • Content management system experience
  • Understanding of current and emerging systems and best practices in social media
  • Ability to apply marketing and communication skills to the web, social media and other online marketing applications
  • Strong interpersonal, excellent written and verbal communication skills
  • Ability to communicate effectively with faculty, staff and students as well as internal/University vendors, external vendors and freelancers
  • Demonstrated ability to successfully organize time and manage projects with limited supervision
  • Supervisory experience desirable. Proficiency in HTML
  • Experience with Adobe PhotoShop 

Preferred Education and Experience

  • 3-5 years of relevant experience
  • Experience with Wordpress, online video and video editing, digital asset management and web/social metrics

Additional Eligibility Qualifications

  • Hiring offers for this position are contingent on successful completion of a background check




Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 


Contact Us:

For more information or assistance with the American University careers site, email


American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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