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Senior Network Architect (18646)

Date: Mar 11, 2023

Location: Washington, DC, US, 20016

Company: American University

Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail. 

 

Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work. 

 

Learn more about American University by clicking here.  

Summary/Objective

This position is responsible for the technical architecture and recommendations relating to the University’s network infrastructure, and has a key responsibility for resolving highly complex hardware and software problems related to routers, switches, wireless access points (Wi-Fi), firewall devices, network load balancers, VoIP infrastructure, network management tools and servers, the University’s Internet connections, public/private Cloud and WAN, in addition to management, analysis, bandwidth studies, and optimization and tuning of a complex network with hundreds of LAN and wireless LAN electronics located at multiple data centers and throughout all AU campuses and off-campus facilities. This position requires minimal supervision.

Essential Functions

  1. Operates University network infrastructure and incorporate state-of-the-art advances in network engineering, including the addition of new protocols and technologies and the development and deployment of new architectures to enhance the network’s robustness, resilience, and flexibility. Installs, configures, monitors, maintains, analyzes, troubleshoots, and resolves highly complex network problems and technology issues as they relate to routers, switches, firewalls, load balancers, in building distributed antenna system (DAS), and campus wireless voice infrastructure electronics in response to new network setups or problems. Builds and maintains network documentation in order to facilitate training and troubleshooting. Conducts research on network products, services, protocols and standards for future converged data, voice, and video applications. Evaluates and recommends specific network technology infrastructure products to provide cost-effective solutions that meet the 
  2. Administers University wireless network infrastructure. Provides RF engineering and optimization, coverage, and mapping, as well as managing wireless IPS and other security protocols. Installs, configures monitors, maintains, analyzes, troubleshoots, and resolves highly complex wireless network problems and technology issues. Conducts research and architects wireless products, services, protocols and standards for future converged data, voice, and video applications.
  3. Reviews the routers, switches, and other network infrastructure electronics software versions, and ensures timely upgrades in order to provide an uninterrupted computing environment and secure access to computing resources for staff, faculty, and students. 
  4. Trains other network engineers in order to meet performance objectives, enhance employee skills, and maximize performance and retention. Provides onsite assistance and mentoring to Network Engineers during the implementation of new network installations and upgrade projects on campus buildings.
  5. Participates in OIT management meetings and assist in planning for major OIT-wide service offerings and revisions to ensure University technology needs are met. Accomplishes other tasks as assigned by the Director of Network Operations in order to achieve the department’s goals.

Supervisory Responsibility

  • None. This position reports directly to the Senior Director, Network Operations and works closely with the Director, Network Design and Engineering and their team of network engineers. This position plays a large role in the implementation of network-related projects and activities and coordination with other divisions within the Network Operations group, as well as with all other departments on campus to ensure the complex technological needs of the University are met.

Position Type/Expected Hours of Work

  • Full Time, 35 hours/week.
  • Function Leader B.
  • Exempt. 
  • Must be willing to experience interrupted nights and weekends.

Salary Range

  • Commensurate with experience.

Required Education and Experience

  • Bachelor's degree in a technically related field and a minimum of 4 years’ experience is required. Ten years or more network experience can be substituted for a bachelor’s degree.
  • Bachelor's degree or equivalent.
  • 10+ years of relevant experience.
  • Experience in infrastructure/network engineering, hands on hardware and software design, planning, deployment, and administration of LANs, WLANs, and VoIP using the latest technology and security solutions required. Quick and concise written and oral communication skills are essential to maintain coordination with elements of the department, the University, and vendors.

Preferred Education and Experience

  • Bachelor's degree or equivalent
  • One or more networking certificates such as CCNA, CWNP, CCNP, CCDP, or CCIE.
  • In-depth knowledge of Cisco router and switch technologies and configurations including Layers 3 routing protocols such as, BGP and OSPF; load balancing, firewall and VPN technologies is required; additional familiarity with Juniper routers,
  • Palo Alto firewalls, F5 load balancers and InfoBlox DNS/DHCP is desirable. Cisco wireless network expertise would be a plus. 10+ years of relevant experience

Additional Eligibility Qualifications

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

 

Current American University Employees

If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 

 

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

 

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.


Nearest Major Market: Washington DC