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Theater Services Coordinator (16304)

Date: Sep 21, 2022

Location: Washington, DC, US, 20016

Company: American University

Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail. 


Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work. 


Learn more about American University by clicking here.  

About the Department/Unit

American University’s School of Communication (AU SOC) welcomes applicants to join its creative and dynamic team of professionals. Our community is committed to the mission of engaging the most pressing issues of our time through teaching, scholarship, and professional experiences in communication and media in Washington and beyond. SOC empowers undergraduates and graduates in its programs to tell stories that influence change, inspire action, and transform our communities and our world. Faculty are leaders in their fields, contributing scholarly, creative and professional work in communication studies, film and media arts, journalism, and public communication. We know that teams perform best when they are diverse, and every team member feels that they belong. The unique contributions of SOC employees drive our success, and we are committed to building a culture where everyone has an opportunity to do meaningful work. Learn more about SOC at


The Theater Services Coordinator is responsible for managing all of SOC’s theater operations, and for This position is responsible for all technical support, escalating technical issues to outside contractors as needed. The incumbent also functions as the School of Communication's main producer and videographer for SOC’s theater. This position will also liaise with the SOC Event Planning Manager to coordinate, schedule and manage outside client events that take place in the Doyle Forman Theater.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  1. Customer Support: Coordinates the operation of the Doyle Forman Theater audio/visual systems, including data import, export and transfer; video recording and playback; media projection, video conferencing and any other future technologies used in media production that may be implemented in the Doyle Forman Theater. Manages the setup, production, and strike of all events in SOC’s theater. Troubleshoots technical problems. Initiates and implements operational "best practices", and coordinates with service contractors to handle major technical problems.
  2. Media Production Support: Coordinates with Manager of Technology and Events Manager re: video/audio production of SOC faculty and/or outside client-based events; acts as producer/director/videographer/editor of said productions. Maintains SOC video/audio archives. Coordinates with Manager of Technology and Media Services Manager re: video/audio production of SOC student, curriculum-based and/or faculty-produced events or productions. Acts as producer/director/videographer/editor of said productions. Responsible for maintaining certain aspects of SOC's digital asset management database, and media presence as they relate specifically to SOC curricular activities.
  3. Supervision of Part-time Support Staff: Hires, trains and supervises part-time and student staffers.
  4. Other Duties: As assigned in support of SOC strategic priorities.

Position Type/Expected Hours of Work

  • Full Time - 35 hours/week.
  • Non-Exempt
  • Specialist A
  • This is a union-eligible position. 

Salary Range

  • $20 - $23/hour, to commensurate with experience.

Required Education and Experience

  • High school diploma or equivalent
  • 2-4 years of relevant experience

Preferred Education and Experience

  • Bachelor's degree with specialization in theater and video production, theater or television, or similar field.

Additional Eligibility Qualifications


AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.


Current American University Employees

If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 


Contact Us

For more information or assistance with the American University careers site, email


American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC