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Web Services and Discovery Manager (12885)

Date: Jun 6, 2019

Location: Washington, DC, US, 20016

Company: American University


The Web Services and Discovery Manager is responsible for the Library’s website and integrated web services, discovery service (Primo VE) and the user experience.  The incumbent will implement, customize, and integrate web applications for the Library website.  Develop or support applications to optimize discoverability of third-party research content. Develop systematic processes for website usability testing.  Works closely with campus partners and stakeholders to ensure that the design, delivery, and operation of web services are optimal and in support of the needs of American University Library.  Ensures website is responsive and accessible.

Work Environment

35 hours/week; This position is expected to be available occasionally outside of their work scheduled as needed.

Position Type/Expected Hours of Work


Salary Range

  • $70,621.00 - $74,000.00

Required Education and Experience

  • Bachelor's degree or equivalent
  • 3-5 years of relevant experience
  • 5 years’ experience of progressively responsible experience including building or designing solutions for web based technology, working with cross functional teams, participating in project development, and leading progressively complex projects.
  • 3 years’ experience managing a library discovery service (Primo or Primo VE preferred)
  • Knowledge of current web innovations, technologies and best practices in web design, and web application security concepts, and web services with HTML, CSS JavaScript, and server side languages.
  • 2 years’ experience utilizing latest web standards and design practices, including HTML5, CSS3, responsive design, and JavaScript libraries (e.g., SQL, jQuery)
  • Experience developing user-centered applications integrating RESTful API’s
  • Experience with project lifecycles, source code management, and code reviews
  • Knowledge of current best practices in user experience and usability, accessibility, and Section 508 compliance
  • Experience with databases, preferably Oracle and MS SQL Server or similar experience with usability testing
  • Must possess excellent written and oral communication skills and be able to demonstrate past success working with multiple stakeholders in ways that were both inclusive and data-driven.

Preferred Education and Experience

  • Master's degree or equivalent
  • 5-8 years of relevant experience

  • Experience with Microsoft SharePoint, CommonSpot, a Content Management System by Paper Thin, experience developing APIs.

Additional Eligibility Qualifications

  • Hiring offers for this position are contingent on successful completion of a background check


Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page. 


Contact Us:

For more information or assistance with the American University careers site, email


American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

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