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ACC Student Technician

Date: Jan 10, 2023

Location: Washington, DC, US, 20016

Company: American University

Position Summary

The ACC Student Technician supports the operations of the Anderson Computing Complex (ACC) and School of Public Affairs (SPA) computer labs. The Student Technician ensures that all computers and printers in the computer labs are functional, and helps maintain a clean and quiet workspace for patrons. The incumbent also assists faculty in the instructional use of electronic equipment in the classroom and computer lab.

Essential Functions

The primary responsibilities of this position include:
  • Assisting technicians to update and troubleshoot computers and printers in the ACC and SPA labs.
  • Checking the condition of the computers and printers in the ACC and SPA labs.
  • Providing technical support to patrons.
  • Locating software, training, classrooms, and other resources for patrons.

Expected Hours of Work

  • 8-20 hours/week.

Salary Range

  • $16.10/hour.

Required Education

  • High school diploma or its equivalent. 
  • Must be a current AU student.

Minimum Requirements

  • Excellent customer service, interpersonal, organization, communication, and problem solving skills.
  • Strong attention to detail and the ability to prioritize and multi-task.
  • Ability to work independently under minimal supervision.
  • Basic knowledge of troubleshooting computers and printers. 

Preferred Requirements

  • Experience using Mac and PC computers. 


  • It is highly recommended that a cover letter and resume be submitted as attachments to the online application.

Nearest Major Market: Washington DC