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Covid Case Coordinator

Date: Apr 13, 2021

Location: Washington, DC, US, 20016

Company: American University

Summary/Objective

The Case Coordinator, in conjunction with the Affiliate Notification Program Team Lead, works closely with the DC Department of Health to identify and notify AU community members who may have been exposed to Covid-19. The case coordinator maintains individual privacy and directs community members to applicable campus and community resources.

Essential Functions

  • Work with AU community members who have tested positive for Covid-19 to identify affiliate contacts
  • Make exposure notification to campus community members as needed
  • Work with Team Lead to ensure timely notification/information sharing with DC Department of Health
  • Refer potentially exposed individuals to campus and community resources available to them, and answer any questions or concerns related to exposure notification
  • Work with other Case Coordinators to ensure continuous coverage and support to the campus community
  • May include on-call work up to one weekend per month

Salary Range

  • $15/hourly

Additional Eligibility Qualifications

  • Ability to communicate via phone and email professionally and empathically
  • Ability to maintain confidentiality, will be dealing wtih personal/medical information and will be expected to sign a non-disclosure agreement
  • Works well as part of a team with other Case Coordinators 
  • Basic MS Office skills
  • Training in contact tracing and use of AU software will be provided
  • Will need university-issued equipment: computer, access to the VPN


Nearest Major Market: Washington DC