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Faculty Services and Facilities Assistant (FWS)

Date: Aug 2, 2022

Location: Washington, DC, US, 20851

Company: American University

Essential Functions

  1. Serve as first point of contact for faculty, staff, student, and external group inquiries via email and phone.
  2. Coordinate, facilitate, and perform setup logistics for events in SIS Founders, Atrium, and SIS 300
  3. Report maintenance requests to 2Fix.
  4. Perform daily maintenance checks.
  5. Assist with faculty/staff office moves (packing boxes with books/files/office items, move boxes with hand truck).
  6. Provide the Administrative Service Manager HUB, faculty/staff supply orders weekly and take weekly inventory of the HUB supplies.
  7. General administrative support (copying, faxing, scanning, mail distribution, etc.).
  8. Other duties as assigned.

Salary Range

  • $16.25 - $17.75/hour.

Required Education and Experience

  • High School Diploma or equivalent.
  • Restricted to students with FWS awards.
  • Excellent organizational skills.
  • Ability to work in a team environment.
  • Ability to work in multicultural environments.
  • Knowledge of Microsoft Excel and Word.
  • Customer Service focus is essential.
  • Comfortable moving event tables/chairs and able to lift 25 pounds.

Preferred Education and Experience

  • Previous experience working in an AU campus office.
  • Customer Service Experience.


Nearest Major Market: Washington DC