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Federal Work Study Wages

Date: Oct 22, 2021

Location: Washington, DC, US, 20016

Company: American University


We are looking for a student to provide customer service for basic computer hardware and software support services to users of College of Arts and Sciences.

Essential Functions

  • Troubleshooting Office 365, OS issues, printing connections, Internet connection issues/questions to the best of ability.
  • Tracking of tasks with ticket system.
  • Minor hardware swaps or repairs.
  • Other tasks as assigned

Salary Range

  • $15.20/hr - $17/hr

Required Education and Experience

  • Current AU Student
  • Must have basic knowledge of Windows, Mac OSX, Office 365, web browsers

Additional Eligibility Qualifications

  • Active listening skills
  • Must be a FWS student 

Nearest Major Market: Washington DC