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Front Desk Coordinator

Date: Nov 15, 2022

Location: Washington, DC, US, 20016

Company: American University

Position Summary

The Office of Career Engagement at the Kogod School of Business at American University provides career development support to undergraduate and graduate business students. Front Desk Coordinators (FDCs) are students who primarily function as the first point of contact for office clientele, including students, employers, prospective students, faculty members, and staff. FDCs also provide front-line support for our student and employer-focused career center. These positions are paid and hiring preference will be given to students that are available for both spring 2023 and Fall 2023 semesters.

Education Requirements

  • Student must be pursuing an undergraduate or graduate degree at AU. Kogod students are preferred, but not required.

Minimum Requirements

Managing front desk inquiries and Kogod Careers email account; answering and/or forwarding calls/ emails from employers, faculty, staff, as well as current and prospective students on behalf of the Office of Career Engagement (OCE) and Kogod School of Business (KSB). Greet visitors and provide high-level customer service to all OCE guests (students, employers, faculty, and staff).  Scheduling student appointments with the office's Career Coaches and Peer Consultants. Becoming knowledgeable with Handshake (Kogod's internal job database) and providing troubleshooting and support for employers and students with technical issues. Post job descriptions and/or student and employer information as necessary Perform general office administrative duties, such as data entry, faxing, copying, stocking shared space, etc. Preferred Qualifications Strong leadership and communication skills. Impeccable organizational skills and attention to detail. Flexibility, initiative, and ability to multitask and work both independently and as part of a team. Maturity and an elevated level of professionalism, especially as it relates to building and maintaining relationships. with student employers. Occasional evening hours will be required for events during fall and spring semesters. Proficiency with Microsoft Office Products. Benefits of Working for the Office of Career Engagement. Be at the heart of career support, recruiting action, and interact with students, staff, faculty, and employers. Develop valuable skills in time management and customer service. Become an expert at networking and build your professional network.

Additional Information

Applicants are strongly encouraged to attach a resume and cover letter to their applications.

Nearest Major Market: Washington DC