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Front Desk Receptionist - FWS

Date: Sep 15, 2021

Location: Washington, DC, US, 20016

Company: American University

Summary/Objective

The Writing Center is seeking a part-time, administrative assistant to manage our front desk and online inquiries in person. Primary responsibilities include greeting visitors, assisting students with scheduling appointments, answering and directing phone calls, responding to inquiries regarding Writing Center services, scanning documents, data entry, general office support for the administrative, program, and Writing Center team. Position will frequently work with undergraduate and graduate student staff and writing tutors.      

Required Education and Experience

This position is open to currently enrolled American University students who are in excellent standing. Position requires excellent customer service and communication skills and the ability to interact in a courteous, professional, and diplomatic manner with a diverse student clientele, parents, and prospective students, faculty, and staff.  Must have excellent organizational and multi-tasking skills, be comfortable with technology, and be willing and able to quickly learn new software or database systems. Must be able to work independently and as part of a team, working closely with other front office staff. Confidentiality and reliability are essential.

Preferred Education and Experience

  • Shared calendar schedule experience 
  • Experience with MS Excel and Outlook 

Additional Eligibility Requirements

  • This position is restricted to students with a Federal Work Study (FWS) award

Additional Information About the Position

  • This position is for the entire academic year
  • Interested candidates should be able to work 4 or more hours a day, Sundays through Saturdays
  • Flexibility to work midday and occasional alternate hours
  • Ability to work both on-campus and online, when requested or required
  • Hiring for this position is contingent upon the successful completion of a background check

Salary Range

  • $15.20 per hour


Nearest Major Market: Washington DC