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Graduate Research Center Student Assistant

Date: Jan 20, 2023

Location: Washington, DC, US, 20016

Company: American University

Position Summary

The Graduate Research Center (GRC) Student Assistant staffs the GRC desk, answers phones, and maintains a welcoming environment for students to study.  In addition, they may work with the Library Building staff to assist with events and emergencies. 

Essential Functions

The primary responsibilities of this position include:
  1. Assisting with audiovisual equipment in the GRC.
  2. Troubleshooting common computer and printing problems.
  3. Reserving collaborative workrooms.
  4. Providing internal library and campus directions and information.
  5. Managing the GRC space by enforcing library policies and maintaining an orderly environment.

Expected Hours of Work

  • Must be able to work Tuesdays from 11am to 4pm or Tuesdays 4pm to 8pm AND Thursdays from 11am - 4pm.

Salary Range

  • $17.15/hour.

Required Education

  • High school diploma or its equivalent is required.
  • Graduate students are preferred.

Minimum Requirements

  • Applicants must have prior administrative desk experience, excellent interpersonal skills, and be able to work in the evenings and over weekends.  
  • They must be able to work collegially with members from all over the organization. 
  • The ideal applicant will also demonstrate initiative and be attentive to detail. 
  • They should be customer service oriented, organized, and able to work under minimal supervision.   

Preferred Requirements

  • Some experience with multi-line phone systems, familiarity with Microsoft Office, and basic troubleshooting skills. 


  • It is highly recommended that a cover letter and resume be attached to the online application.
  • FWS is encouraged but not required.

Nearest Major Market: Washington DC