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Makerspace Student Assistant

Date: Jan 15, 2022

Location: Washington, DC, US, 20016

Company: American University


The Makerspace Student Assistant supports the operations of the AU Library Makerspace. In this role, the Student Assistant staffs the Makerspace, maintains and helps patrons use the equipment and tools (i.e. 3D Printers, Carvey, Large Format Printer, Vinyl Cutter, etc.), provides excellent customer service, and answers general questions about the Library.

Essential Functions

  • Operating the department’s machines to assist in a patron's requests
  • Basic troubleshooting of equipment/tools and reporting of broken items
  • Answering patron emails
  • Maintaining inventory of the Makerspace’s tools and consumable materials.

Salary Range

  • $15.20/hour

Required Education and Experience

  • High school diploma or its equivalent.
  • High level of honesty and integrity, with excellent customer service, interpersonal, organization, communication, and problem solving skills. Ability to work independently under minimal supervision and handle payment transactions. Strong attention to detail and the ability to prioritize and multi-task in a fast-paced environment.

Preferred Education and Experience

  • Familiarity with the Library of Congress call number system.
  • Experience with CAD software (such as those in the Autodesk Suite), multi-line phone systems, as well as basic troubleshooting skills also desirable.

Additional Eligibility Qualifications

  • It is highly recommended that a cover letter and resume be submitted as attachments to the online application.
  • Federal Work Study encouraged but not required.

Learning Objectives

  • Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in this process, and may demonstrate originality and inventiveness.
  • Oral/Written Communications:  Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.
  • Digital Technology: Leverage existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies

Nearest Major Market: Washington DC