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Part-Time Accommodations Assistant

Date: Feb 27, 2023

Location: Washington, DC, US, 20016

Company: American University


The ASAC Exam Accommodations Graduate Assistant (GA) supports the Exam Accommodations Coordinator in arranging testing for students served by the Academic Support and Access Center (ASAC) who have exam accommodations.

Essential Functions

  1. Process exam requests through an online system, schedule proctors, and monitor testing rooms.
  2. Perform general office administrative tasks which include correspondence with faculty, staff, and students via email, phone, and in-person.
  3. Learn essential functions of assistive technology software and troubleshoot software used during student exams.
  4. Responsible for office administration when Accommodations Coordinator is unavailable
  5. Cover for proctors in exams rooms when necessary.
  6. This position will report to the Exams Accommodations Coordinator, at the ASAC Exams Office.

Position Type/Expected Hours of Work

  • Each assistant will create a 20 hour/week schedule to complement the schedule of another assistant. During the semester, graduate assistant coverage between the GA’s is preferred to span from 7:45am-6:00pm Monday through Thursday, and 8:45am-5:00pm on Friday. Assistant is expected to work an extended scheduled during final exam week; final exam schedule permitting.

Salary Range

  • $16.50

Required Education and Experience

Applicants must be enrolled in a full-time degree seeking graduate program at American University. Applicants will be expected to have:
  • Excellent organizational and administrative skills
  • Attention to detail, and ability to meet deadlines
  • Ability to multi-task
  • Ability to work with minimal supervision
  • Excellent written, oral and communication skills

Preferred Education and Experience

  • Experience in customer service environment
  • Experience with Excel, Microsoft Office, Canvas, and database management



Nearest Major Market: Washington DC