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Student Administrative Assistant

Date: Sep 16, 2022

Location: Washington, DC, US, 20016

Company: American University

Position Summary

The Student Administrative Assistant with Kogod’s Office of Undergraduate Programs will be asked to complete the following items:
  • Assist with administrative tasks (including, but not limited to, filing, making copies, scanning documents, making flyers/handouts, and answering the telephone).
  • Work with staff members to digitize student records and forms.
  • Coordinate with Kogod front desk staff.
  • Manage drop-in advising hours via Zoom and ensure staff members are kept updated on who is waiting to speak with an advisor and the topic of their inquiry.
  •  Greet and escort students to in-person appointments.
  • Participate in occasional informational tabling in the Kogod building.
  • Assist with Undergraduate Programs events, including set up, registration and breakdown.
  • Occasionally provide prospective students with information about Kogod and AU when Kogod ambassadors are unavailable. Incumbent must be able to maintain confidentiality regarding student files, including but not limited to grades, student status, citizenship and medical issues.

Education Requirements

  • American University undergraduate student in good standing.

Minimum Requirements

  • Incumbent must be an enrolled undergraduate student at American University.
  • Incumbent must have moderate to excellent Excel skills.
  • Incumbent should be available during a minimum of 2 days a week (Monday-Friday, preferably from 10am-12pm).

Additional Information

  • Part time (5-7 hours a week)
Preferred Requirements:
  • Kogod undergraduate student
  • Federal Work Study
  • Previous customer service experience
  • Self-starter
  • Excellent communication skills
  • Ability to perform tasks with minimal supervision
  • Graphic design.

Nearest Major Market: Washington DC